HOW TO ORDER
To order any of Chantal Giddens pieces from our online store, simply
choose
a category on the left to begin shopping. We accept Visa or Mastercard
through our secure server.
Once you begin your checkout you will notice the url in the address bar
begins with" https://".
The 's' adds our 128-bit encryption to make entering your billing information
in our store secure.
If you would prefer to order offline or pay by check or money order,
please
contact us.
HOW WE SHIP
All shipping within the continental United States is COMPLIMENTARY. Please
contact us for international rates. Orders are sent UPS ground, with
a
signature required. UPS delivery takes 5-10 days. All items are usually
shipped within 48 hours.
SALES TAX
Sales tax will be charged only on orders shipped within the state of
California,
at a rate of 8.25%. No sales taxes will be charged for shipments to addresses
outside of California.
NECKLACE LENGTHS
All necklace lengths are specified. For custom lengths, please contact
us.
RETURN POLICY
We want you to be happy with your purchase. If for any reason you are
dissatisfied, we will be happy to give you a full refund providing the
item
is returned to us within 14 days. Please return the order via UPS, Fedex,
or USPS with a signature required. We strongly recommend that you insure
the item for its full value, as it is your responsibility until we receive
and sign for it. Please note that we do not cover the cost of return
shipping and insurance.
Please include a copy of your receipt in the package, along
with the items
and their original packing material, including any fabric pouches and/or
boxes and original tags.
Once we receive the item we will immediately credit back the
full purchase
amount to your credit card. Please note that it can take up to 4 weeks
for a
return to be credited on your credit card.
PRIVACY POLICY
Your privacy is very important to us. We will only use your personal
information to fulfill your order. Please read our privacy
policy for more information.
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